
Hecny Press Release
Hecny Group's
Collaboration with INTTRA Sets Standard for Global Visibility, Customer
Satisfaction and Reduced Costs
Hecny Group, one of Hong Kong's pioneer
freight forwarders with over 2,000 employees operating 70 offices worldwide,
has reduced costs and increased customer satisfaction since signing on with
INTTRA more than a year ago.
INTTRA is the world's largest e-commerce
platform for ocean freight with 20 of the world's largest ocean carriers as
part of its carrier network, representing 61 percent of the ocean freight
industry. Asia Pacific customers include over 200 freight forwarders based in
Hong Kong, South China,
¡§In November 2004, Hecny signed onto
INTTRA-Link, which provided EDI connection for shipping instructions and cargo
status. EDI transmission of shipping instructions via INTTRA waives the AMS
(automated manifest system) fee and reduces the chance of container off-load.
It also diminishes faxes and duplicative data entry, and that reduces human
errors and the need to redo documents. The result has been reduced costs and
satisfied customers,¡¨ said
Regarding cargo status, Lee said that INTTRA, ¡§helps provide our customers with full visibility to
their shipment's status. In
general, the collaboration with INTTRA has improved overall customer
satisfaction and reinforced Hecny's commitment to service. These benefits have led to customer
loyalty, as well as new business development.¡¨
He cites the example of a consumer
electronics manufacturer with factories in the
¡§The customer reports that our shipment
visibility system enables them to manage the cargo delivery status in a
seamless fashion that provides the ability to view updated shipment status and
related shipping documents such as packing lists and bills of lading. They are
particularly pleased that the cargo tracking function allows them to keep track
of container movements from the
Michael Nielsen, INTTRA's
Senior Vice President, Global Commercial Sales, points out that customers such
as Hecny get a major lift from INTTRA-Link, which provides the tools that
enable a supply chain system to connect to INTTRA's
multi-carrier network via one simple connection. Further, he said, ¡§INTTRA's I-Link team, located around the world, guides
customers through the integration process and helps them benefit from the
industry standards established by INTTRA. Using INTTRA adds value through the
availability of new tools and capabilities,¡¨ he said.
Tony Wines, INTTRA's
Asia-Pacific Managing Director, said INTTRA was, ¡§delighted to be collaborating
with such a forward-thinking and e-commerce-capable company as Hecny.¡¨ He pointed out that the forwarder has
grown a worldwide presence with offices in the
About
INTTRA
INTTRA, founded in 2000 and headquartered
in
INTTRA's e-commerce platform offers a
comprehensive range of e-commerce tools, including: Tender, Sailing Schedules,
Booking, Shipping Instructions, Bill of Lading, Track & Trace, and
Reports. Accessing the INTTRA
platform is simple, using any combination of their channel solutions:
INTTRA-Link (EDI-based, system-to-system connection), INTTRA-Desktop (off-line
PC application), or INTTRA-Act (web-based application).
INTTRA's carrier network includes, Aliança, ANL, CMA CGM, CSAV, DAL Deutsche Afrika-Linien, FESCO, Hamburg Sˆ¢d,
Hapag-Lloyd, "K" Line, Libra, Maersk Sealand, MCC Transport Pte Ltd., Mitsui O.S.K. Lines, MSC Mediterranean Shipping
Company S.A., Norasia, NYK Line, P&O Nedlloyd, Safmarine, Senator
Lines and United Arab Shipping Company. The INTTRA carrier network represents
over 61% of the world's ocean container capacity.
For further information
visit www.inttra.com. Or
contact Andy Barrons, INTTRA Vice President of
Marketing, at 973.263.5100 or email him at: andy.barrons@inttra.com.
About
Hecny Group
Hecny was established in 1951 and is one
of the pioneers in the
For further information, visit
www.hecny.com.